Yac - You're Always Connected

Yac Call Manager

Never Miss a Call.

• Introduction
• Tell Me More
• Call Manager - Personal
• Call Manager - Business Lite
• Call Manager - Business Pro
• Call Manager - Business Plus

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Why Call Manager?

• 0870/0871/0845/
  0207 numbers
• Totally web based
• Instant redirections
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Perfect for start-ups and small businesses.

Business Lite is one of our most popular packages. More finite control of routing is provided, which is perfect for redirecting out-of-hours calls, such as support calls, for example. This allows you to pre-plan your schedule and manage your call redirection in advance. Business Lite also features unlimited re-routing of calls and the facility to play music to callers on hold or in a queue.

If you wish to compare the functionality of all Call Manager products, or find out what particular features mean, please view the feature matrix ».
For full details of pricing and rates, please view the pricing page ».

Choose from the following:

1. Standard Package

Customise your Call Manager Business Lite standard package with optional extra features by ticking the relevant boxes below:

Call Supervision

An announcement is played to the receiver of the call prior to the call being connected. This is useful when you have the same staff answering different types of calls. It enables them to greet the caller with the appropriate greeting and prepare for the caller's query. Close

IVR Menu

Offers callers a series of menu options to choose from when they first connect to your number. E.g. Thank you for calling ABC Ltd., press 1 for Sales, 2 for Support or 3 for Finance. Upon pressing a specific menu option on their telephone keypad, calls are routed to the appropriate department. Close

Voice Forms

Enables you to pre-record a series of questions that are played back to your callers. The callers are given the opportunity to answer after each question and the answers are recorded and sent to the appropriate email address assigned in the Q&A. This feature is useful for automating taking repetitive information over the telephone e.g. orders or a competition line. Close

Gold Service Number

The ability to choose a memorable service number. A Charge of £250 / €375 applies. Please contact our Customer Service Team on +44 (0)870 1 99 88 77 (Mon - Fri 9am - 5.30pm) for further information. Close

Add Call Supervision - only £10 / €15 extra per month
Add IVR Single Level Menu - only £20 / €30 extra per month
Add Q & A - only £20 / €30 extra per month

No thanks, just the standard package please

or

2. Why Not Consider

Get the Business Lite standard package, plus Call Supervision, Welcome Menu AND Historical Reports by choosing the Business Pro package for just £35 / €53 per month!

Tell me more about Call Manager Business Pro »