Why Call Manager?
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0207 numbers - Totally web based
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- Free Trial
Welcome to Yac Call Manager
Sophisticated incoming call management solutions for start-ups and small businesses.
Incoming calls are crucial to your business. You can't afford to have calls unanswered, cut off, or directed to the wrong person. Today's consumers have very high expectations of customer service and being able to reach who they want with the minimum of delay. So your business needs to ensure the very best customer interaction from day one, with all incoming calls.
Yac's solutions help you to efficiently and cost-effectively manage all your incoming calls: including re-direction, customer greeting, call queuing / call waiting and routing every call to the right person first time. Our solutions are set-up and managed over the internet and so don't require you to install or manage any hardware or software.
Choose a service that's right for you...
...but remember, you can easily change plans without penalty, at anytime.
Great for sole traders and 'two-man bands'
- Only £10 / €15 per month
- Redirect to 5 numbers - mobile and international
- Voicemail to email or telephone messaging
- Customisable Greetings.
Perfect for start-ups and small businesses
- Only £20 / €30 per month for all of the Personal features above, plus:
- Unlimited number redirection - landline, mobile or international
- Time of day/week routing, out of hours setup, transfer/on hold, music in queue/on hold.
Ideal for growing companies to pro-actively manage inbound calls
- Only £35 / €53 per month for all of the Business Lite features above, plus:
- Caller and historic reporting
- Welcome Menu, Call Supervision (provides a call type announcement).
Recommended if you need advanced inbound call management
- Only £100 / €150 per month for all of the Business Pro features above, plus:
- Voice forms, queue position announcement
- Full multi-level IVR with access to call management application builder
- Assistance from Yac in customising a call routing plan to suit your business.
If you wish to compare the functionality of all Call Manager products, or find out what particular features mean, please view the feature matrix ».
For full details of pricing and rates, please view the pricing page ».