Yac - You're Always Connected

Yac Call Manager

Never Miss a Call.

• Introduction
• Tell Me More
• Call Manager - Personal
• Call Manager - Business Lite
• Call Manager - Business Pro
• Call Manager - Business Plus

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Pricing

Subscription Charges

Cost	Personal	Business Lite	Business Pro	Business Plus
GBP (£)	£10 per month	£20 per month	£35 per month	£100 per month
Euro (€)	€15 per month	€30 per month	€53 per month	€150 per month

There are no setup or activation fees for any of the Call Manager services. Credit Card payment applies for monthly subscription charges; however, direct debit payment can be arranged. Please contact our customer service team on 0870 1 99 88 77 (Mon - Fri 9am - 5:30pm) or email us on sales@yac.com for further information.

Internationally Accessible Service Numbers

With the exception of Free-Phone Numbers (0800 prefix), UK Non-Geographic Numbers have good international access. However, like other service providers, we recommend choosing a geographic fax number for guaranteed international access e.g. 0207.

Redirection Costs

The Yac Call Manager service enables you to redirect your calls to fixed lines, UK mobiles and international destinations. In order to do so, you must purchase credit in advance. Unlike other suppliers, this unique top up facility lets you control the costs for mobile and international diversions, with no surprise monthly invoices. Credits work in a similar way to pre-pay credits on mobile phones and can be purchased and 'topped up' at anytime by logging in online to your Yac account.

UK Landline & Mobile Redirection Costs

Depending on where you wish to redirect to, and the prefix that your service is on, a pence per minute charge may apply, as follows:

Service Number	Fixed Line Peak		Fixed Line Off Peak		Mobile Peak		Mobile Off-Peak
	£	€	£	€	£	€	£	€
0207 & 0203	2ppm	3cpm	1.5ppm	2.25cpm	16.5ppm	24.75cpm	11ppm	16.5cpm
0870	None	None	None	None	16.5ppm	24.75cpm	11ppm	16.5cpm
0845	None	None	None	None	16.5ppm	24.75cpm	11ppm	16.5cpm
0871	None	None	None	None	16.5ppm	24.75cpm	11ppm	16.5cpm

International Landline Redirection Costs

Destination	Cost		Credits Per Minute
	£	€
Australia, Austria, Belgium, Bulgaria, China, Cyprus (South), Czech Rep., Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Spain, Sweden, Switzerland, USA/Puerto Rico/Canada	4ppm	6cpm	4
Argentina, Bermuda, Brazil, Iran, Lithuania, South Africa, Uganda, Ukraine	8ppm	12cpm	8
Egypt, India, Lebanon, Romania	12ppm	16cpm	12
Pakistan, Saudi Arabia, UAE	16ppm	24cpm	16

UK Non-Geographic Redirection Costs

To avoid redirection costs to UK non-geographic numbers (NGNs) we recommend that you confirm the fixed line number that is associated with your NGN and redirect to that number instead. However if you must route to an NGN, the charges below will apply.

Destination Number	Cost Peak		Cost Off-Peak
	£	€	£	€
0870	7.5ppm	11.5cpm	4ppm	6cpm
0845	5.5ppm	8.5cpm	1.5ppm	2.5cpm
0871	10ppm	15cpm	10ppm	15cpm

UK Pricing Information - Cost To Caller

Based on calls from a standard BT fixed line (pence per minute)

UK Number Range	0207 / 0203*	0845	0870	0871
Daytime	3.36	3.36	6.74	8.50
Evening	1.26	1.26	3.36	8.50
Weekend	0.85	0.85	1.70	8.50

* This rate applies to callers who may ring an 020 number at the local rate. The national rate tariff applies outside of local areas.

Please Note:

• Credits Per Minute (1 credit = GBP 1 pence = Euro 1.5 cent).
• ppm = pence per minute; cpm = cent per minute.
• UK 0800 Freephone numbers are available - please contact our customer service team on 0870 1 99 88 77 (Mon - Fri 9am - 5:30pm) for further information.
• All prices exclude VAT.

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